Tuesday, March 13, 2018

TPCN Spotlight Blog: Central Texas Hollie Blair

1. Tell me your history with poison control and how you became a SPI. (Length of time worked there/background/passion for this, etc.)

I have been at CRPC for 23 years in June. I previously worked retail pharmacy with H.E.B for 5 years. I developed arthritis which eventually kept me from being able to stand on my feet for long periods of time. CTPC was just starting up at BSW, and my name was given to the director, Doug Borys, by someone at the UT College of Pharmacy. It was the perfect combination of clinical and intrapersonal skill.

2. I’m sure you hear a lot of interesting stories when answering calls, but what is one story that sticks out in your head that might have been scary, but turned out funny and/or everything worked out after the call.
I had two little boys who decided to paint each other with blue house paint. They realized they would probably get in trouble, so they got into the bathtub to wash the paint off. Mom walked in and saw that they were using Ajax to try and remove the paint from their skin. She laughed because they were red, white and blue.

3. What do you think people need to know about the people who answer the phones for poison control?

When you’ve been here as long as most of us have been, nothing is likely to surprise us. Please do not hesitate to call even if you think it may be embarrassing.  

4. What do you enjoy most about your job and why?
Every day is different and you continue to learn new things every day!

5. Why do you think it is important for people to have poison control as a resource for emergency help?
Many people cannot or will not see a doctor because they cannot afford it. Our help is free and often we can help them without having to send them to a doctor. Another reason we are a good resource is because we are open 24/7/365. We never close!

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