A Lifesaving Resource for All Texans
Every day, Texans face unexpected encounters with substances that could pose serious risks to their health. Whether it's a child swallowing household cleaner, a reaction to a plant or insect sting, or a medication mix-up, poisonings can happen in the blink of an eye. Thankfully, the Texas Poison Center Network (TPCN) is here to help- 24 hours a day, 365 days a year.
Accessible by calling 1-800-222-1222, the TPCN provides immediate, expert medical advice to anyone who suspects a poisoning or needs information about potentially hazardous substances.
An Extensive Network with Statewide Research
The TPCN is composed of six regional poison centers, each hosted by major hospitals across Texas. These centers are interconnected through a robust telecommunications network, ensuring that no call goes unanswered- even if one center is overwhelmed or temporarily closed.
In fact, when Hurricane Ike forced the Southeast Texas center to shut down in 2008, other centers seamlessly picked up the slack, keeping Texans safe without delay or disruption.
Fast, Free, and Expert Help
With over 230,000 calls annually, the TPCN assists both the public and medical professionals. More than 32% of calls come from doctors, nurses, EMS providers, and pharmacists seeking toxicology advice. And for the general public, 87% of poison exposure cases are managed entirely at home, thanks to guidance from specially trained nurses, doctors, and pharmacists. This approach saves Texans over $85.5 million in avoided healthcare costs every year.
Multilingual, Accessible, and Always Available
No matter your language or ability, TPCN ensures that you can get the help you need. Interpretation services are available in over 160 languages, and the system is TTY-compatible for those who are deaf and hard of hearing. Callers will never hear a busy signal- calls are automatically routed to the next available poison center expert.
What to Expect When You Call
When you call, specialists may ask for:
- Your name, zip code, and phone number
- Name and age of the exposed person
- Product name and amount involved
- Medical history, medications, or allergies
A Partner in Public Health
The TPCN isn't just for emergencies- it also plays a critical role in public health surveillance, working alongside the CDC to monitor and report trends like foodborne illnesses, disease outbreaks, or potential bioterrorist threats. Because of this role, TPCN is exempt from certain HIPAA privacy regulations, allowing it to act quickly and effectively in crisis situations.
More Than Just Emergency Help
In addition to emergency support, the TPCN offers education and resources on:
- Drug identification and Information
- Environmental Hazards like lead, carbon monoxide, and radiation
- Medical and Occupational Toxicology
- Poison Prevention and Safety
- Pregnancy and Breastfeeding Exposure Risks
Know the Forms of Poison
Poisons can appear in many forms:
- Solids (e.g., pills)
- Liquids (e.g., household cleaners)
- Sprays (e.g., disinfectants)
- Gases (e.g., carbon monoxide)
A toxin, by contrast, is a naturally occurring poison from a plant, animal, or insect.
Don't Wait- Call Now
If you think someone has been exposed to a poison, don't wait. Call the Texas Poison Center Network at 1-800-222-1222 immediately. For unconsciousness, breathing difficulties, or seizures, dial 911.
With expert guidance, multilingual support, and round-the-clock availability, the TPCN is a trusted lifeline for every Texan.
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